Privacy Policy

Personal Information

We collect personal information that you voluntarily provide to us when you register on the platform, express an interest in obtaining information about us or our products and services, or otherwise contact us. This includes name, email address, phone number, mailing address, and payment information.

Health Information

As a healthcare platform, we collect health-related information including medical history, current medications, allergies, symptoms, and treatment preferences. This information is collected as part of the medical intake process and is used by licensed healthcare providers to deliver care.

How We Use Your Information

We use collected information to:

• Facilitate account creation and authentication
• Deliver healthcare services through licensed providers
• Process prescriptions and medication orders
• Send administrative information and updates
• Respond to inquiries and provide customer support
• Enforce our terms, conditions, and policies
• Comply with legal and regulatory requirements

HIPAA Compliance

WeTotalCare is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. For more details, see our HIPAA Notice.

Sharing Your Information

We may share your information with:

• Healthcare providers involved in your treatment
• Licensed pharmacies for prescription fulfillment
• Payment processors for transaction processing
• Service providers who assist in platform operations
• Law enforcement when required by applicable law

We do not sell your personal information or health data to third parties.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.